ReplyMate

ReplyMate for Mental Health & Therapy Clinics

Therapy works best with a consistent, recurring schedule, and a missed session can disrupt a client's progress. ReplyMate lets clients book sessions with their therapist directly on WhatsApp and sends reminders that help maintain a consistent schedule, while keeping every conversation private to your practice's own number.

The problems mental health & therapy clinics deal with every day

Recurring session schedules are difficult to manage manually across many clients
Missed sessions can disrupt a client's progress and are easy to lose track of
Rescheduling a session usually requires a phone call during clinic hours
Coordinating multiple therapists' schedules is time-consuming without a system

How ReplyMate solves it

Session booking per therapist

Clients book with a specific therapist, checked against real availability for ongoing care.

See the Bookings feature

Session reminders

Automatic reminders before each session help clients maintain a consistent therapy schedule.

See the Reminders feature

Reschedule without a phone call

Clients can reschedule a session directly from the reminder message, reducing missed appointments.

See the Bookings feature

Frequently asked questions

Are WhatsApp conversations private to our practice?

Yes, conversations happen through your practice's own WhatsApp Business number, with access controlled by your own staff permissions.

Can clients book a recurring weekly session with their therapist?

Yes, clients can book their next session directly after each visit, keeping a consistent schedule with their therapist.

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