Instagram DM Automation
A lot of first contact with new customers now starts on Instagram - someone sees a post or an ad and sends a DM asking about availability or pricing. ReplyMate captures every one of those messages as a lead automatically, answers common questions, and lets prospects book directly inside the DM conversation.
What you get with Instagram
Frequently asked questions
Does this work with Instagram ads driving DMs?
Yes, inquiries generated by Instagram ads are captured as leads the same way as any other inbound DM, so you can track which campaigns are converting.
Can customers book an appointment directly from a DM?
Yes, the booking flow runs inside the DM conversation itself, checked against your real staff availability.
Features that power Instagram
Smart Booking Management
Manage appointments from WhatsApp, Facebook and Instagram in one intelligent dashboard.
Unified Customer Inbox
View every conversation from WhatsApp, Facebook and Instagram in one place.
Lead Management
Capture, qualify and convert leads from every social platform into paying customers.
Transform Customer Conversations
Into Business Growth
Join thousands of businesses using ReplyMate to automate customer conversations, respond instantly, capture more leads, and deliver exceptional support - all powered by AI.
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