Leads

Lead Management

Every first message on WhatsApp, Instagram or Facebook is automatically captured as a lead the moment it arrives - before a booking is even made - so no inquiry from a Facebook or Instagram ad ever slips through the cracks.

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What you get with Leads

Leads captured automatically from the first inbound message on any channel

Track each lead's status from first contact through to booked customer

See which channel and campaign is generating the most qualified leads

Follow up on unconverted leads directly from the dashboard

Who uses leads in ReplyMate

Businesses running Facebook and Instagram ads driving DM inquiries
Clinics and salons wanting visibility into inquiries that didn't convert

Frequently asked questions

What counts as a lead in ReplyMate?

Any first-time inbound message from a new customer on WhatsApp, Instagram or Facebook is automatically logged as a lead, whether or not they go on to book.

Explore other features

Bookings

Manage appointments from WhatsApp, Facebook and Instagram in one intelligent dashboard.

Inbox

View every conversation from WhatsApp, Facebook and Instagram in one place.

Analytics

Track bookings, revenue, response times and customer engagement with beautiful reports.

Marketing

Create offers, promotions and customer campaigns that increase repeat business.

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Faster Replies

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AI Response

24/7

Live Support

99.9%

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